Privacy Policy

Effective Date: May 25, 2026

ReceptiFlow (“we,” “our,” or “us”) respects your privacy and is committed to protecting the information you provide when using our website and services.

Information We Collect

We may collect the following information when you submit forms, contact us, or use our services:

  • Name

  • Business name

  • Email address

  • Phone number

  • Service inquiries

  • Communication preferences

  • CRM and customer interaction data

We may also collect information through automated technologies such as cookies, analytics tools, and communication platforms.

How We Use Your Information

We use collected information to:

  • Respond to inquiries

  • Provide AI receptionist and automation services

  • Schedule consultations and appointments

  • Send SMS and email communications

  • Improve our services and customer experience

  • Manage CRM and workflow automations

  • Provide customer support

SMS Communications

By submitting your information through our website or forms, you consent to receive SMS communications from ReceptiFlow regarding your inquiry, services, appointments, and account-related updates.

Message frequency may vary. Standard message and data rates may apply.

You may opt out at any time by replying:

STOP

For assistance, reply:

HELP

AI Call Handling & Automation

ReceptiFlow may utilize AI-powered systems, automated workflows, call routing technologies, and CRM platforms to assist with communication, appointment scheduling, customer support, and lead management.

Calls and messages may be recorded or stored for quality assurance, training, and service optimization purposes.

Information Sharing

We do not sell your personal information.

We may share information with trusted third-party providers necessary to operate our services, including:

  • CRM platforms

  • SMS providers

  • Email service providers

  • Scheduling software

  • Analytics providers

  • Automation platforms

These providers are only given access necessary to perform their services.

Data Security

We take reasonable measures to protect your information from unauthorized access, misuse, or disclosure. However, no internet transmission or storage system can be guaranteed 100% secure.

Your Rights

You may request to:

  • Access your information

  • Correct inaccurate information

  • Request deletion of your information

  • Opt out of communications

To make a request, contact us using the information below.

U.S. Customers Only

ReceptiFlow currently provides services only within the United States.

Contact Information

ReceptiFlow
Email: support@receptiflow.com
Phone: 817-395-9426

Changes to This Policy

We may update this Privacy Policy periodically. Any updates will be posted on this page with a revised effective date.